Archive for the Business Models Category


Call my cell

Published November 7th, 2011

On Saturday night, Mrs. PinkBlog and I — along with two-thirds of our progeny — decided to go out for pizza. We chose a place about three miles from our house called Il Canale, which a friend (an Italian journalist posted in the States) had raved about. I wasn’t sure what to expect. But moments [...]

Take a trip to the Idea Store

Published October 20th, 2011

A few weeks ago, Mrs. PinkBlog and I hopped into the family Toyota and drove to southwest Washington, DC, for the (e)merge art fair – a sprawling assemblage of creations from up-and-coming painters, sculptors, photographers, and performers. We saw some interesting stuff (and a lot of total dreck), but one of the most arresting pieces [...]

How do you sign an e-book?

Published October 11th, 2011

That’s a question that writers, and others with plenty of time on their hands, have been pondering since the intelligentsia realized that electronic books are a force rather than a fad. It’s easy to ink a signature across the title page of a paper book. It’s cool, too. (As it happens, I collect autographed books [...]

If the shoe fits, give it away: What TOMS can teach your business

Published October 22nd, 2010

In this month’s Sunday Telegraph column, I examine the peculiar business model of the insanely popular American company, TOMS Shoes. Every time TOMS sells a pair of shoes to one of its customers, it gives away a pair to someone in need. Turns out this the

Another book recommendation: The Mesh

Published September 23rd, 2010

We all know it’s better to own than to rent, better to have than to borrow. But what if there’s a wiser way — one that takes advantage of the 21st century’s exploding opportunities for tapping information networks and connecting with others? Lisa Gansky’s The Mesh: Why the Future of Business is Sharing describes an emerging ecosystem [...]

What a high school algebra teacher can teach us about innovation

Published September 22nd, 2010

Chances are that you’ve seen the handiwork of Karl Fisch. Along with Scott McLeod, he created the legendary Shift Happens videos, which have now been viewed online roughly four gazillion times. But Fisch also has a day job — at Arapahoe High School, near Denver. This year, in addition to his other duties, he’s begun [...]

Is the best vacation policy no vacation policy?

Published August 22nd, 2010

In this month’s Sunday Telegraph column, I explore vacations through the lens of Netflix, Inc., which has taken a peculiar approach to paid holidays. At Netflix salaried employees (though not hourly workers) can take all the vacation they want — whenever they want to take it.  Somehow it works. (More: Check out Netflix CEO Reed [...]

The peril of giving people what they want

Published June 9th, 2010

Give customers what they want. It’s a sturdy principle of business, one that most of us endorse.  But it’s also a principle that can carry seeds of its own demise. And nowhere is that clearer than in the suddenly wild and wooly world of journalism. As newspapers disappear and big media’s business models crater, there’s [...]

Idea of the day: Kindness class

Published January 3rd, 2010

Andy Smallman, head of the Puget Sound Community School in Seattle, has come up with a social innovation that’s ingenious, inspiring, and infectious. He calls it “kindness class.” Each week students in the online course get an assignment. In week one, they do something kind for themselves. In week two, they do something kind for [...]

What matters now?

Published December 14th, 2009

The inimitable Seth Godin has assembled a crew of five dozen thinkers and doers from around the world to tackle that question. In a remarkable collection of one-page essays, released today, each member of Godin’s dream team selects a single word — then uses it to offer guidance for the coming year. I especially liked [...]

« Previous Entries