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  • Archive for the Empathy Category


    The 44-cent solution

    Published May 4th, 2010

    Tom Peters calls it “the pursuit of wow.” Seth Godin calls it being “remarkable.” None of us do it enough — which is why it’s so spectacular when we see it in action. Case in point: Sunday night at the J.W. Marriott in Phoenix. I’ve got a letter to mail, but no stamps. So I go [...]

    Work$ and play$ well with others

    Published October 27th, 2008

    The core argument of AWNM is that left-brain abilities remain absolutely necessary — but that in a world of Asia, automation, and abundance, they’re no longer sufficient.  The current BusinessWeek cites new research that offers another factual brick in this wall: “A new study concludes that social skills can be a better predictor of future earnings than [...]

    Recession roundup

    Published October 14th, 2008

    Yesterday’s item on Jeremy Grantham’s hemispheric explanation for the credit crisis got tons of hits. So to feed a hungry public, let me serve a few other chewy tidbits I’ve collected from the economic meltdown: Dallas Mavs owner Mark Cuban offers some keen thoughts about how to get rich — especially in times of economic [...]

    Design and empathy in health care

    Published August 4th, 2008

    The Let’s Talk Health Care blog pointed me to this NY Times story about Xtreme Aging, a program “designed to simulate the diminished abilities associated with old age.”As the Times‘s John Leland explains, participants don distorting glasses to cloud their vision. They stuff cotton balls in their ears to dampen their hearing and in their nose to limit their [...]