LINKS AND FURTHER READING:
- Vanessa’s (excellent) book is You Have More Influence Than You Think: How We Underestimate Our Power of Persuasion, and Why It Matters.
- The paper mentioned in this video, which Vanessa co-authored with Erica Boothby and published in Personality and Social Psychology Bulletin, is “Why a Simple Act of Kindness Is Not as Simple as It Seems: Underestimating the Positive Impact of Our Compliments on Others.”
