LINKS AND FURTHER READING: You can find more information on Global Citizen Year here — and more on Abby Falik herself in this Fast Company profile. The originator of the user manual concept is Norwegian entrepreneur Ivar Kroghrud, who proposed it in a 2013 interview. Abby picked up on the idea and wrote about it … Continue reading Pinkcast 3.10. This is how to be less annoyed (and annoying) at work.