Pinkcast 3.14. This is how to make your workplace kinder (and more effective).
Length: 100 seconds
LINKS AND FURTHER READING:
Chris’s excellent book, which contains lots more wise counsel on restoring politeness and humanity to the world of work, is Mastering Civility: A Manifesto for the Workplace. (Buy it at Amazon, BN.com, IndieBound, or Porchlight)
You can find out more about Chris and her work here. Her TED Talk on civility, which I’ve recommended in the newsletter, is especially worth watching.