LINKS AND FURTHER READING:
- Chris’s excellent book, which contains lots more wise counsel on restoring politeness and humanity to the world of work, is Mastering Civility: A Manifesto for the Workplace. (Buy it at Amazon, BN.com, IndieBound, or Porchlight)
- You can find out more about Chris and her work here.
Her TED Talk on civility, which I’ve recommended in the newsletter, is especially worth watching.
