Quote of the Day: Right and wrong
Management theorist Russell Ackoff passed away late last month, leaving behind a lifetime of memorable insights. Here’s one of my favorite, reprised in a good WSJ story about Ackoff’s life and legacy.
“All of our social problems arise out of doing the wrong thing righter. The more efficient you are at doing the wrong thing, the wronger you become. It is much better to do the right thing wronger than the wrong thing righter! If you do the right thing wrong and correct it, you get better!”