Author name: Dan Pink

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More emotional intelligence in the subway

Last year, the folks at Volkswagen and Fun Theory devised an engaging (and musical!) way for people to exit a subway station. Now they’ve come up with a equally engaging way for people to enter a subway station. (Someone should do a story about subterranean behavior modification. There are lots and lots of examples – […]

What is the best way to prepare yourself for success?

Should you psych yourself up with confident declarations — or ask yourself questions about whether you’re up to the job? In my latest Sunday Telegraph column, I turn to a team of University of Illinois researchers — and the legendary management theorist Bob the Builder — for the answer.

Quotes of the weekend: Rewards, punishments, baseball, and bullets

From the playing fields of 21st century America to the killing fields of 20th century Europe, here are two interesting perspectives on motivation. The first comes from Los Angeles Dodgers manager Joe Torre, who’s interviewed in the new BusinessWeek and explains why he left a job managing the New York Yankees: “I was offered a very

A life made by hand

In 2003, my pal Mark Frauenfelder (one of the impresarios behind Boing Boing) and his wife Carla Sinclair — two young parents suffering from dot-com bubble burnout — distilled their frustration into a brief manifesto. They made a vow: To take more control of our lives; To cut through the absurd chaos of modern life and

Factoid of the day: Red, not-so-white, and blue

Haya El Nasser analyzes some just released Census data in this morning’s USA Today and offers up this stunner: Today, while 19.9% of Americans over 65 are racial minorities, 48.3% of kids under age 5 are. Now imagine the complexion of this country 40 years from now, when (most of) those older folks are gone and (most

The peril of giving people what they want

Give customers what they want. It’s a sturdy principle of business, one that most of us endorse.  But it’s also a principle that can carry seeds of its own demise. And nowhere is that clearer than in the suddenly wild and wooly world of journalism. As newspapers disappear and big media’s business models crater, there’s

Do commissions motivate or demotivate salespeople?

That’s the question I examine in my new monthly business column for the Sunday Telegraph of London, which debuts today. In the piece, which takes about four minutes to read, I describe the experiences of two companies — Red Gate Software in Cambridge, UK and System Source in Baltimore — that have eliminated commissions for

Signage that shocks

Most of the time around here we highlight signage that we consider emotionally intelligent — that is, signage that either encourages empathy on the part of the viewer or demonstrates empathy for his or her situation. But sometimes signage can be simply emotional. It can shock and awe us into thinking — and occasionally into

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